The following benefits will be offered:

• No estimate fee for the customer

• Free product uninstallation and reinstallation at the customer's premises

• No shipping costs for delivery to repair shop

• Loan of equipment for the duration of the appraisal and exchange decision

• Full 100% warranty on the device's remote control for the duration of the service offered

• Product wiring is guaranteed for life, provided it has been installed by a SONXPLUS installation technician.

• Products costing $300 or less will be replaced free of charge, following an assessment that they have not been abused.

• Products costing $300 or more will be replaced free of charge upon evaluation of a major repair returned at more than 20% of the value of the product purchased. For computer products in this category, please note that software and programming are excluded.

• When we replace a product, we replace it with a product having equivalent or similar features and functions, although not necessarily of the same brand.